Help & FAQ

Frequently Asked Questions (FAQ)

Welcome to the OnlyTranss Help Center. Below you will find answers to the most common questions regarding account management, subscriptions, content creation, payments, and security on our platform.

1. General Questions

What is OnlyTranss?

OnlyTranss is a premium content-sharing platform designed to empower independent creators. It allows creators to share exclusive photos, videos, and live streams directly with their fans through monthly subscriptions, pay-per-view (PPV) content, and direct tips.

Is OnlyTranss safe and private?

Yes. We prioritize user privacy and platform security. All transactions are encrypted using industry-standard protocols, and personal payment details are never shared with creators or third parties.

What are the age requirements to use OnlyTranss?

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to create an account, view content, or register as a creator. Age verification is strictly enforced.

2. Fan & Subscriber Accounts

How do subscriptions work?

When you subscribe to a creator’s profile, you gain access to their feed and exclusive content for 30 days. Subscriptions auto-renew monthly unless cancelled before the renewal date.

Can I cancel a subscription at any time?

Yes. You can cancel your subscription to any creator at any time through your account settings. Once cancelled, you will retain access to the creator's content until the end of your current billing period.

What appears on my credit card statement?

Transactions will appear with a discreet descriptor on your bank or credit card statement to protect your privacy.

What is Pay-Per-View (PPV) content?

Creators may publish locked messages or posts that require an additional fee to unlock. Once purchased, you have permanent access to view that specific media.

3. Creator Accounts & Monetization

How do I become a verified Creator on OnlyTranss?

To start monetizing your content:

1. Register a standard account on OnlyTranss.

2. Go to your Account Settings and request Become a Creator / ID Verification.

3. Upload a clear picture of a valid government-issued photo ID (Passport, National ID, or Driver’s License) along with a selfie holding your ID and a note with the current date and your username.

4. Our compliance team will review and approve your submission within 24 to 48 hours.

Why is identity verification (KYC) mandatory?

KYC verification is legally required to ensure that all creators are of legal age, prevent identity fraud, and enforce copyright compliance across the platform.

What is the platform fee commission?

OnlyTranss operates on a competitive revenue-split model. Creators keep 80% of all earnings (subscriptions, tips, PPV posts, and direct messages), while OnlyTranss retains 20% to cover platform maintenance, payment processing fees, hosting, and customer support.

How and when do creators get paid?

Payouts are processed on a regular schedule (e.g., weekly or bi-weekly depending on the selected payout method). Supported payout methods include Direct Bank Transfer (WIRE/ACH), Paxum, and major e-wallets. Minimum payout thresholds apply.

4. Content Guidelines & Security

What content is permitted on OnlyTranss?

Creators have full freedom to express their artistic and personal style within legal boundaries. All content must involve consenting adults aged 18 or older.

What content is strictly prohibited?

The following types of content are prohibited and will result in immediate termination of the account and referral to relevant authorities if applicable:

Any content involving minors or individuals under 18 years of age.

Non-consensual content or violence.

Copyrighted material owned by third parties without explicit authorization.

Illegal activities or dangerous behavior.

How is my content protected against piracy?

OnlyTranss implements technical measures to prevent unauthorized downloading or distribution of creator content. Any user found downloading, screen recording, or leaking creator content will face account termination and potential legal prosecution under copyright laws.

5. Account Management & Support

I forgot my password. How do I reset it?

Click on the "Forgot Password?" link on the login page, enter your registered email address, and follow the instructions sent to your inbox.

How can I report content or a user?

If you encounter content that violates our terms, click the Report button (represented by an icon on posts or profiles) or contact our support team directly.

How do I contact Customer Support?

You can reach our support team 24/7 by submitting a ticket through our Contact Form or by emailing us at ⁠support@onlytranss.com⁠.